Terms and Conditions

The following terms and conditions apply to all transactions processed by REWBS Books These conditions do not affect your statutory rights. These terms and conditions are subject to change without notice and supersede all previous editions.

Each order for goods will be treated as an offer by you to purchase the goods subject to these conditions. You are deemed to accept the conditions when you place an order for goods with us. The order will not be processed until we have validated and confirmed your payment, confirmed that stocks are available and accepted your offer.

All goods remain the property of REWBS Books until paid in full.

All information supplied is subject to no errors or omissions being found when processing the order. Any such errors or omissions will be notified and discussed with the customer prior to accepting the order. Should the price of the goods be wrongly quoted on the website we reserve the right not to fulfil the order. We will use our best endeavours to avoid such errors.

REWBS Books must be notified within 48 hours of any shortages in the order.

Tax Charges All prices include 15% VAT.

Guarantee 100% No Quibble Guarantee

We want you to be delighted every time you shop with us, so our "no quibble" guarantee is very straightforward:

If for any reason you are not satisfied with your purchase, return the items in original condition. We will be happy to exchange or issue a refund for item only.

Returns and exchanges should be received within 14 days from date of order for UK customers and within 30 days for international customers.

Privacy Policy REWBS Books co.uk do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

Data collected by this site is used to:

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes

Returns Policy

If for any reason you are not satisfied with your purchase, return the items in original condition. We will be happy to exchange or issue a refund. (We do not refund postal charges unless we have made a mistake.) Customers must return items for a refund or exchange within 7 days of order.

Return postage for UK customers is at customers cost.

Post back the goods ensuring you include all the information we will need to make the correct exchange or credit to your account, to help you we need to know:

  • Invoice number
  • Name
  • Address
  • Email address
  • Your requirements - i.e. refund or exchange

Please help us to improve our business by telling us why you are returning the goods, ie not suitable, wrong size, etc.

Ordinary post is generally fine to send a few items, but for your security we highly recommend using a trackable method such as recorded or registered post. Please note is the sender's responsibility to ensure the goods arrive safely.

REWBS Books,
The packhouse,
Broadwater Farm,
Broadwater Road,
West Malling,
Kent.
ME19 6HT

Your rights to return goods are protected under the EU Distance Selling Directive